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Queue Management System
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  • The Queue Management System is used to control queues. Queues of people form in various situations and locations in a queue area.
  • The Queue Management System is an automated system designed to manage walk-in services or customer flow. Queue management system is majorly used to manage interactions with the customers, whether it be in person or through information displayed over the screen. Queue Management System is an intelligent system which helps in managing the queues of people.
Ticket Dispenser
  • Configurable design settings.
  • Interactive graphical user interface with touch screen.
  • Language selection.
  • Multi-language support.
  • Service selection.
  • Ticket printing with customizable templates.
  • Magnetic stripe reading.
  • QMS server configuration settings.
Ticket dispenser
Counter display
Counter Display and Queue Status Display
  • Configurable design settings.
  • Multi-language support.
  • Interactive graphical user interface.
  • Scrolling text.
  • Font settings.
  • Logo settings.
  • Counter Display with counter attendant information or slideshow.
Counter Call Unit
  • Interactive graphical user interface
  • Multi-language support.
  • Service processing with ticket priority.
  • Ticket recalling.
  • Queued ticket monitoring.
  • Forward ticket to other counter.
  • Service forwarding.
  • Selective ticket calling.
  • User self-performance monitoring.
  • Warning alert receiving.
Counter call unit
QMS Server
  • Built-in web server.
  • Content management.
  • Priority customer management.
  • User management
  • Ticket management.
  • Configurable ticket updation settings.
  • Service categorization.
  • Email/SMS alert notification.
  • Multi-language support.
  • NTP (Network Time Protocol) integration.
  • Backup & Restore.